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Bharat Petroleum [BPCL]

Bharat Petroleum [BPCL] — Transaction dispute

Address:Kolkata, West Bengal, 700078
Website:Gas station-Bharat petroleum

Dear sir
This incident took place in kolkata, on 16th December 2016 at Camac street Bharat Petroleum pump.
At the Camac street petrol pump kolkata, after refuelling my tank with high speed diesel the bill came to 2, 700 INR which I decided to pay via my SBI-ATM cum Debit card. I swiped the card many times with two different EDC machines, And got deducted seven times.
Four transaction of the said amount has been reversed back to me at the same time.
But two such transactions has not been reversed back or credited to my account.

It may be my Banks fault but I need to provide supporting document to my bank for a succcesful reversal process.

Today is 19 th of December 2016, and the BP petrol pump is not giving a reply of my mail stating that - the petrol pump didn't debit the amount of 2, 700 INR twice.

Your intervention is duly needed to solve my problem as I have only few days left to provide sufficient documents for a successful reversal process.

Please help!!
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Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Dec 19, 2016
Updated by Samrat Halder Attached herewith is the bank passbook proof and one time transaction proof.

But the petrol pump authority is not acknowledging the receipt and paying my money back nor providing proof of their innocence via mail.

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Comments

This is to inform you that the Petrol pump has taken the matter seriously and replied me back with sufficient proof.

Now I would charge SBI - Kalikapur branch for reversal of the said amount
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