Bharat Petroleum [BPCL] — unethical behaviour

Dear sir,

Today i visited the revathi agencies bharat gas at around 10:30am for address transfer. The person officer/manger who is authorized the document asking for me wait 5 minutes so i waited and after 5 minutes again i ask for my document process as i was late for my office. But the guy started unethical behavior on me and asking again for wait. After some time he started my document process and he speak louder on me as i missed one page in rental agreement copy. I requested him to please take one zerox copy as i had the copy with my mobile phone but he declined my request. Also i have attached the declaration copy of my address. Here is the matter of the person behaviour, i am not asking to take action but minimum respect they should give to a consumer.