Bharat Petroleum [BPCL] — Wrong behaviour of sales man of petrol pump

Today at 10.00 am i have visited the b p asalwas petrol pump on nh 48 district rewari. But the sales man refused to take the card. This is not first time with me. Many time when i visited to this petrol pump, the sales man did not attend the customers and they are busy in mobile playing and talking to each other and make laughing on customers and ask him to take your vehicle to other machines.
Many time i have go without taking the fuel.
Today when i reached in the cabin after refused to take the card the attendent / manager also not showing the intrest of my problem and give me the complainant register and simply told me to register your complaint and go.
I am thinking that no action was taken by any official on complaint register in this register.
So you are requested to take action on my complaint because this petrol pump is operating by company.