Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Dec 6, 2023
Complaints 15929
Resolved
6085
Unresolved
9844
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
654
411
1800 345 1500
252
217
1800 345 1504
149
146

View more phone numbers

Phone
+91 80 2213 3200
126
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yuvraj29
from Ludhiana, Punjab
Aug 6, 2022
Report
Copy

My Bsnl Sim is not working from last night it showing no service in my device I tried changing sim slots and even tried inserting the sim into another device and it's stil not working so please help solving this issue
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Paankaj
    Aug 5, 2022
    Report
    Copy

    I want to port my BSNL prepaid mobile number.i have sent many times PORT MSG but they replied... UPC can't generated due to substiting contractual obligations.
    I have also called many times but customer care don't receive my call.worst company in india is BSNL.pls help
    Thanks
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      yoursgs
      from Hyderabad, Telangana
      Aug 5, 2022
      Report
      Copy

      I have surrendered my bsnl landline with account no. [protected] on 23/03/2019 and it's been more than 3 years but still haven't received the refund of the deposit amount of Rs. 1844. I would request the department to refund the security amount immediately along with 10% interest applicable.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        wish twist
        Aug 4, 2022
        Report
        Copy

        Address:Agartala

        I recharge through bsnl self care app.when i recharge money is debited from my account but recharge is not done..i dont see any notification regarding this recharge. Bsnl customer care dont give any solution for this.they dont have any responsibility about their job. If this worst quality of service bsnl give their customer then it must be privatize.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AncientBaba
          Aug 4, 2022
          Report
          Copy

          Address:Bragaon Jhansi

          Have received the worst service by BSNL as the internet is down always and even after registering the complaint the issue is not being solved. The answers provided by them are not technically so strong. Such a disappointing service. And after such bad service they expect to pay the bills on time. Please take strict action against the company and the employees aren't active at the work
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            lonenazir
            Aug 3, 2022
            Report
            Copy

            From Two days FTTH is not working in Tujaar which comes under Exchange Bomai district Baramullah
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sm0022
              Aug 3, 2022
              Report
              Copy

              Address:500034

              I have noted the telephony and broadband services offered by this firm have reliability issues and there is very little info available if any in addressing them.

              I was told that there was an exchange service outage near my area about 3 days ago without any ETC. I have lost broadband connection for the past 5 days. Here is a list of issues.

              1. frequent number of outages and repairs
              2. outsourced support with limited staff capacity
              3. unresponsive staff who switch phones off
              4. no sense o[censored]rgency or of customer needs
              5. expectation of bill payments for whether or not services are delivered.
              6. no escalation path or face available for a consumer
              7. very poor communication on acknowledgment, providing reference complaint number, customer status follow-up, and providing info on something in repair or an outage.
              8. cannot provide expected time to completion of a fix.
              9. ping-pong of blame game
              10. lack of pro-active outage detection and fix
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lonenazir
                Aug 3, 2022
                Report
                Copy

                Media loss since yester day
                exchange bomai
                distt baramulla
                kashmir
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bisubhel
                  Aug 2, 2022
                  Report
                  Copy

                  When i send port msg to1900 the reply msg iscoming"Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance"
                  Already I contact BSNL customer service and BSNL office
                  They are saying we have no authority
                  What can I do
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    thibhasri
                    Aug 2, 2022
                    Report
                    Copy

                    Krishna Colony, 4th Cross, Singanallur street lights not working for more than 10 days
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      X
                      Xiao55
                      from Thoubal, Manipur
                      Aug 1, 2022
                      Report
                      Copy

                      I can't generate UPC. When I was sending request for generating UPC I got a message saying "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Please help me.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dr Mohd Ahmad
                        from Lucknow, Uttar Pradesh
                        Jul 31, 2022
                        Sep 8, 2022
                        This thread was updated on Sep 8, 2022
                        Report
                        Copy

                        Address:House no. : 536A/594 A, Makka ganj, Opposite of shia pg college dena electronics ,Sitapur Road Khadra Lucknow 226020 , Uttar Pradesh

                        Dear Sir/Madam,
                        This correspondence is to notify regarding a pole that has been causing narrowing of the lane and people's are facing problems in movement vehicle etc. Request your kind consideration to shift/move at the earlist. Complete address mentioned below along with the photograph of the pole.

                        Mrs. Shaheen Bano C/O of Mohammad Ahmad
                        House no. : 536A/594 A, Makka ganj, Opposite of shia pg college dena electronics, Sitapur Road Khadra Lucknow 226020, Uttar Pradesh
                        +5 photos
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Sep 08, 2022
                        Updated by Dr Mohd Ahmad
                        Hello, 40 days has been elapsed since lodgement of complain, no action has been taken by concerning authority
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ravi sharma9685
                          from Raipur, Chhattisgarh
                          Jul 31, 2022
                          Jul 31, 2022
                          This thread was updated on Jul 31, 2022
                          Report
                          Copy

                          Address:Gwalior

                          Sir meri request h ap gwalior or morena 4g network karvane ki kripa kare kyoki 3g ki bajah se log pareshan h or sim bhi nhi le rahe h to apse nivedan h ki app 4g tobar lagbao gwalior or morena
                          +1 photos
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Jul 31, 2022
                          Updated by Ravi sharma9685
                          Thanku
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Chiragv111
                            from Ahmedabad, Gujarat
                            Jul 30, 2022
                            Report
                            Copy

                            Address:5, Vasant Transport corporation, Transport nagar, harol circle, narol, ahmedabad

                            This is very very worst experience with bsnl.
                            Every month end 2-3 days the internet connection not working even after bill payment timely..

                            At Narol
                            Number[protected]

                            Very very poor service and we disappointed oftenly
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nchn
                              Jul 29, 2022
                              Report
                              Copy

                              Recharged but can't avail Services

                              I had recharged my BSNL Prepaid number [protected] with Rs. 198 on june 10 2022 but I am unable to avail any of the service till date. Reported the same to BSNL customer care repeatedly for around 4 times but turned futile. Therefore I would like to get a refund for the same
                              Recharge details
                              Recharged via PayTm
                              Order Id: [protected]
                              Bank Ref. No: [protected]
                              Wallet Ref. No: [protected]
                              BSNL Ref No:...
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              4
                              4shi23
                              from Kollam, Kerala
                              Jul 29, 2022
                              Report
                              Copy

                              The worst internet connection have a name it's BSNL.In my city BSNL have only 3G connection but it doesn't give standard speed for us. The maximum speed is 90kb/s but in the night 1am they provide 500kb/s. We are spending money but not getting proper connection.
                              Already complainted to bsnl customer care but no use.
                              State : kerala
                              City : kollam
                              Pincode : 691576
                              Number : [protected]
                              +1 photos
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                karia2907
                                Jul 29, 2022
                                Aug 21, 2022
                                This thread was updated on Aug 21, 2022
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                Report
                                Copy
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                My BSNL Sim Card Number [protected] is Not working showing No service, tried to change the handet but same result. Tried to complain on your official mail address no replies i am getting, calling on BSNL Customer care but no luck. Please Help. My another contact number if want to contact me for this issue is [protected]...
                                Aug 9, 2022
                                Complaint marked as Resolved 
                                They did solve my problem at last by recharging my phone...now my issue is solved...sim working fine
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Aug 04, 2022
                                Updated by karia2907
                                still no replies from BSNL customer support side...
                                Aug 07, 2022
                                Updated by karia2907
                                i do visited physically their office, after many documents submission they gave me new sim with same number.. but now its not taking tele-verification...pathetic...
                                Aug 07, 2022
                                Updated by karia2907
                                Talked to customer care they said televerification done but not recharged but i did give 1013 ( for ownership transfer 885 and 128rs for basic recharged Transaction id- T2208061548503958496131 utr[protected] Paid through phonepay QR Scan, Name showed - HRUSHIKESH SAHOO...
                                [protected](BSNL)
                                Please unlocked my SIM card.

                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  from NAGERCOIL, Tamil Nadu
                                  Jul 29, 2022
                                  Report
                                  Copy

                                  I need to port a mobile number from bsnl... But while i message to 1900...i receive reply messages as...UPC cannot be generated as of subsisting contactual obligation with service provider... WHAT TO DO..?
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bhanuchakivela
                                    from Bengaluru, Karnataka
                                    Jul 28, 2022
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                    Report
                                    Copy
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Address:Bengaluru

                                    I have tried to generate UPC number, but every time getting below 2 messages

                                    1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                    2) Request for UPC for your mobile no. 81xxxxxxxx could not be processed. Please retry after some time.
                                    Aug 2, 2022
                                    Complaint marked as Resolved 
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sudha Balagopalan
                                      from Thrissur, Kerala
                                      Jul 27, 2022
                                      Report
                                      Copy

                                      Address:India

                                      I had recharged both phones (numbers as below) as per STV447
                                      1. [protected] on 14th July '22 REF: PGSM[protected]
                                      2. [protected] on 16th July '22 REF: PGSM[protected]

                                      Today suddenly both phones stopped giving me access to phone calls and the message was of 'no balance or insufficient balance'.
                                      I didn't have any need to make many calls since I use internet, whatsapp and signal.
                                      This is monstrous and extremely discouraging for committed consumers despite several offerings from other vendors.
                                      Can I demand an immediate response and reinstatement?
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit