Bharat Sanchar Nigam [BSNL] — broadband and landline bill payment still 18 days of dead connection

Satya Prakash Deo

from Delhi, Delhi

Address:

Link Rd, Shakti Nagar, Shankarpur Colony, Cuttack, Odisha 753003, Cuttack, Odisha, 753009

I have a very simple question.
Do i have to pay the regular monthly bill to bsnl even if my land phone and broad is dead for about 18 days and above.???
I have registered a complaint online and also i have constantly called over phone and conveyed my concern but still my land phone and broadband is dead and they are not responding but they do there sincere duty while sending the bill.
Please help is a problem every time but this time the days are more in numbers.
I have attached the complain screenshot.

+1 photos

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Comments

kushagra786

from Mohan, Uttar Pradesh

My Mobile Number is - [protected]. I have done recharge of Rs 1098 which provide unlimited data without any speed restriction. But my speed is restricted after using 1 GB, It come down from 11-12 MB/sec to 20-30 Kb/sec. I contacted customer care but they were not able to resolve my issue. Kindly resolve this issue as soon as possible.