Bharat Sanchar Nigam [BSNL] — Broadband & Landline

Address:

Nashik, Maharashtra, 422008

Hi BSNL Team,

I had applied for landline and broadband connection yesterday, captioned in the subject is the reference number which I received for my application, I received call from local BSNL office who said if there is no line in your building we wont be able to help you, I told him Rachit Sunshine is new building in Prime location of Nasik city (just opposite City Centre Mall) in our building in the start they would get 30+ connections but my request was not taken seriously and they asked me to visit BSNL office and meet Mr. Maske (when I asked for his number or address I was not provided) I usually stay in Mumbai and travel to Nasik on weekend, it is not possible to for me to go to BSNL office and meet the concern person and that's the reason I have done an online application, I have also discussed with our management in building that how many connections we can give to BSNL from our building and for sure we have 30+ connection for BSNL.

Then I received a call from BSNL call centre today morning, name of the guy was Lalit he called to confirm the application I told him the whole story and he just said he cannot help me if there is no line near my building further he was not ready to listen to me completely.

I want someone to take this request seriously and action on this one, BSNL is getting big business you should be talking to customer like this. this is not correct (even if the business is not big but the way you speak to client needs to change).

India is developing please give proper support to public so no one has to saying government things don't work properly, government is doing just fine people working in the government need to change their attitude and help local public with facilities when public is ready to pay.

Regards
Inder Dialani
+91-[protected]