Bharat Sanchar Nigam [BSNL] — bsnl cheating senior citizen customers by adding subscriptions by sms | |||
Dear sir, My bsnl mobile no.[protected], it is using by mother 65 year old. And she is using a basic mobile (Not as smart phone). Bsnl is exploiting the ignorance and making money. Every once in a while recharges will be sold separately for each service. This morning, a recharge of rs 100 was withdrawn for the gameloft service. Every day freequent messages coming on phone subsciption services. The 'ok' button is active on front of all messages. This is just to cheat the customer. Customers who are senior citizens are sure to press this without knowing it. They are definitely know which handset is using customer and they cannot use this type services by their phone. So this is classic example of cheating. I therefore request you to accept my compliant and return every penny which bsnl was collected illegally from me. Rajesh k s Kokkanthara house, Marathakkara p. O, Thrissur-680306 Kerala. Mobile number : [protected] Was this information helpful? | |||
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||
1 Comment | |||
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I am recharged for Rs 499 but not recharged. Amount is deducted from my account.
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001