Bharat Sanchar Nigam [BSNL] — BSNL FTTH Not installed however Bill generated

Address:

Gurgaon BSNL

BSNL FTTH and Landline never installed, and bill generated on my name. Since I was trying to get the BSNL Broadband from vendor as there is no direct option available from BSNL. However vendor never installed and make the connection working to get the services and there is no update from the BSNL side that connection is working. Even it is not working for others in my area from years. Despite of the same I got message from BSNL that bill is generated on my name on registered no of Rs 1800 around. Kindly suggest the way to get it sorted out. Internet connection i required to support office work in the situation of pandemic covid 19, and have broadband connection from other service provider. It is really frustrating how the BSNL rely on the authorised vendors and what on ground they are doing with the customers.