Bharat Sanchar Nigam [BSNL] — bsnl hungama - activated service fraudulently | |||||
I am using bsnl landline broadband service. Today i got a call saying he was a bsnl representative (Ph no - [protected] on 21/07/2017 at 1:15 pm) and asked me whether i am facing any connectivity issue, to my bad luck i was really facing an issue and conveyed to him. He told me to send a message bvas at 56677 from my alternate number and my issue will be solved. When i sent him the message he said that i have successfully subscribed for bsnl hungama services. I was shocked to here this and immediately questioned him why such service is activated when the call was for solving connectivity issue. Bsnl hungama has cheated me by giving false information and made me subscribe to a service fraudulently. I request you to kindly deactivate the service and take strict action against them and request you to reimburse the charges which they will be charging me. Regards Shaikh mohammed zafar Landline[protected] Mobile - [protected] Was this information helpful? | |||||
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Same happened to me today afternoon. I sent a mail to BSNL and TRAI.
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
I searched on net just so complaints on this number
And came to know that it was hungama services on your bsnl that will get activated on your landline
Six months ago also this type of scam was done by hungama and bsnl but that time they just called and activated the services but this time they have improved and to have a proof in this case mesage to show if bsnl starts asking question
So customers will suffer
Things you should do to avoid this
1.never send any mesage or dialled any number when you receive any call on landline
2.check your bsnl bill in detail
3.never pay for such scam bill even if your bsnl connsction is at risk let bsnl suffer force them to deduct the extra charge .