Bharat Sanchar Nigam [BSNL] — Bsnl landline refund of deposit on surrendering land line

Address:

Udupi, Karnataka, 576219

Dear sir
I have submitted my application for disconnecting the telephone land line number[protected] years back in byndoor, udupi telephone office as per the instruction. After few months when i enquired about my refund, the telephone officer gave hope of getting refund very soon. As i continued visiting the office in 2-3 months interval, everytime they said me to wait. But recently they gave me the news that my refund amount was released (Check number: 904751 amount: rs1607) and it was dispatched on 24/05/2014 to my current address. Further i contacted the accounts department and grievance cell, and they could only suggest that, the customer need to take up the case of a loss of refund cheque then only he can get refund.

Please look into the matter and do the needful at the earliest
With regards

Mr. Mohammed irshad p
S/o mr. Ali akbar