Bharat Sanchar Nigam [BSNL] — bsnl service service is becoming very bad

I am using bsnl sim from past 7 years and from past 6 months my outgoing message is not going i want to port my bsnl prepaid to bsnl postpaid may i plz request you to resolve my problem as soon as possible. My banlmob no. [protected]. Kindly resolve the problem soon. 1st the banl service was very high and now a days its very bad i am calling to customer care daily they are not responding to my problem. So i thought t raise a complaint kindly do the needful.
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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