Bharat Sanchar Nigam [BSNL] — change of plan done online not implemented.

Address:

Thane, Maharashtra, 421501

I have a landline telephone[protected] where previously the plan was "yakin nahi ata" and the charges for 2 months was approx. Rs.1040/-. The bsnl personnel of our area suggested that the bill for 2 months will be approx. Rs.700/- to rs.750/- if the plan is changed to "value all cul". Accordingly this plan was changed online to "value all cul" during end of march 2019.

This month also the bill is rs.1046/- but the plan is shown as "value all cul".

Kindly arrange to solve the matter at the earliest.

Regards,

Alo banerjee.