Bharat Sanchar Nigam [BSNL] — deduction of money affected from my a/c for bsnl landline bill but failed in bsnl portal.

Sir, today morning i transferred Rs.1476/_ being the amount of my landline phone[protected] bill for this month net banking SBI. This amount has been deducted from my state bank account, But i got a message that this payment failed in bsnl portal. reason mentoined being completed successfully.
so in effect the amount already debited to my a/c but the bsnl payment not cleared still.
kindly do the needful to refund the deducted amount to my account or clear the outstanding bill of bsnl.
pichumani pondicherry
23/6/18