Bharat Sanchar Nigam [BSNL] — deposit refund - not received

Address:Tirupur, Tamil Nadu, 641654

Had surrendered my bsnl sim in april 2018 no [protected] b santhosh kumar. But even after 6 months my security amount rs:2000/- (Rupees two thousand only) not refunded. And i had sent mail to the below address (Gracy sagayarani [protected]@yahoo.com) and spoke to the sao in coimbatore many times ([protected], _[protected] & [protected]. But still have not received my amount. What shall i do now.
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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