Bharat Sanchar Nigam [Bsnl] — failed online prepaid mobile recharge

 
1 Review
Thiruvananthapuram, Thiruvananthapuram District, Kerala, India
 Jai Jeev on May 13, 2019
Sir,

I have done a dilkhollebolstv_349, stv recharge of amount rs.349/- for mobile number [protected] through bsnl portal.

I choose internet banking for the payment mode and billdesk as payment gateway.

At the end of payment it says billdesk gateway error and the stv offer has not been credited to the corresponding mobile number.

But the amount rs.349/- has been deducted from my bank account.

So please look into this issue and refund me the amount.

Please find the below details for your reference

1) payment method : internet banking - hdfc netbanking

2) transactionid : qhdf[protected]

3) payment gateway : bsnl billdesk

4) transaction date : 14 may 2019

Complaint Status


[May 13, 2019] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    1%
    Complaints
    10377
    Pending
    0
    Resolved
    154
    phone
    +91 80 2213 3200
    location
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    Bharat Sanchar Nigam [Bsnl] - failed online prepaid mobile recharge