Bharat Sanchar Nigam [BSNL] — Frequently Internet connection down [protected]

Address:

560100

Dear Sir/ Madam,

My name is Akash, we have BSNL landline[protected], we have taken 1 year back BSNL FTTH connection first 3 month my net connection was up was 5 days month and still we paid full amount. now it like BSNL is least bother about customer service. I have sent 100s mail but so far no right action or reply or permanent. BSNL claiming upto 1 mbps but it is only 3 kbps or 6 kbps.

We paid monthly amount that time to time but no commitment from BSNL that our line will be up and running - once in moon downtime is ok or we understand but once in moon our internet is up and running. kindly help us and kindly advice.