[Resolved] Bharat Sanchar Nigam [BSNL] — Frustrating customer service | |
I am Shyamali Basu Mallick using BSNL postpaid number [protected]. Outgoing calls in this number closed for long days Complaint No. 1J[protected] but I have already cleared my last payment due Month of August-2020 which has been cleared on 24/09/2020. I have called BSNL customer care executives twice after the docket but they failed to answer me. I have re-complained again to the BSNL Grievance Cell where the docket number KOL / CO / 2020/13744 but nothing happened. I have informed BSNL_KOTD on 06/10/2020 and BSNLCorporate on 07/10/2020 through my Twitter account but I didn't get any reply from them. As usual BSNL have sent bills for the month of September-2020 though I didn't get any service from them. Sir, why should I pay the current bill amount without getting any service from BSNL. I humbly request you to please look into this matter and do the needful. I have re-complained again to the BSNL Grievance Cell on 10/10/2020 where the docket number KOL/CO/2020/13957 Was this information helpful? | |
Oct 16, 2020 Complaint marked as Resolved After long days of harasment the problem solved. Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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