Bharat Sanchar Nigam [BSNL] — issue in new connection

Singh joravar

Address:

#729,gopal metal street, jaroda gate, Yamuna Nagar, Haryana, 135003

Hi team,

Hope you are doing well!

Last wednesday i visit the bsnl exchange yamnunagar for new broadband connection, i asked to deposit the security which i did then n there with the given commitment of friday (19.03.2020) but till then i haven't received any thing.

The reason which i was given that bsnl ynr does not have the wire to install the new connection.
2nd reason was delhi lock down so will be arranging he wire.

No 3rd reason they are giving "wire has been arranged but due to lockdown they need to seek permission from higher authority however in yamnunagar there is no curfew neither lockdown" all emergency windows are open"

I don't know why you are so irresponsible and cant be on your commitment the clarity should be given to customer either you are able to do it or not.

Please i urge you to deploy the connection in my home.

Regards,
Joravar singh
[protected]

I need the connection very badly please help

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Comments

patnaiksonal

We have a ftth connection since July last year. It's gets disturbed at least twice every month. I've registered numerous complaints.

This time it's been distributed for at least 3-4 days and I tried lodging a complaint on the BSNL self care website. There's been no response whatsoever.

Kindly look into the matter and take necessary action.

sabahme2009

BSNL LANDLINE [protected] have been dead for more than 6 months and even after frequent complaining, authorities not yet resolved the problem. Bill payment notification for this continuously dead landline number is still notified and no resolving action done yet