Bharat Sanchar Nigam [BSNL] — land line phone has been out of order almost a month long

Address:	West Tripura, Tripura
Website:	bibhasbhaumik0@ gmail.com

I have a land line phone since 1992 at that time i was a govt servant. But land line services of bsnl staff is extreamly downward. When ever we go at the sto, bsnl to lodge the complain, no body has been found to receive the complain or they mere assure that will be resolved very soon.

I had a lodged complain of my land phone[protected] over telephone to the sto, gb bazar, agartala on 19th march 2018 at 11:37 hours to [protected], but they failed to compel my complain.

On 21.03.2018 i personally visited to the above address and request to resolve my land line phone problem. One mr tapas... Has said it will be in order with in a very short period of time.

That sir, my age about 83 years and age of my wife is 77 years, we not in a position to operate the mobile phone. We depends only on bsnl land line phone. I always feels proud having a bsnl land phone since 26 years long.

I even know that disconnection of land phone percentage increasing day by day. If this kind of services will continue some days more, i may in a position to surrender the land phone.

So my earnest request you to kindly take necessary action in this regard.

Yours truly,

Mrinal kanti bhowmik
Ex deputy secy,
Tripura legislative assembly
Shyamali bazar, agartala, pin 799006
Phone:[protected]Out of order)