Bharat Sanchar Nigam [BSNL] — Land phone is out of order

Address:

721425

The bsnl landline no. [protected] is not working for more than 15 days. No action has been taken after giving the complaints, whoever, every time they gave false commitment of 24 hours deadline. My father is 82 years old retired person staying at the residence with my seriously ill mother. Since we are staying outside it is difficult to communicate with them without the telephone connection. I am really surprising the reluctant behavior of their technical service, while they are very prompt about the monthly charges. Why there is no action on the irresponsible technical support staffs? Kindly take some necessary action to restore the telephone.