Bharat Sanchar Nigam [BSNL] — landline bill paid from phonepe but not reflected in bsnl online portal

Address:Kailas Nagar, 431605

Hi,

This is mayur dhande, using bsnl landline phone number[protected].
I have made payment of 353 rs from phonepe app on 6th january 2020, but the payment made is not reflected on bsnl portal.

On contacting with phonepe support, they have confirmed the payment is received to bsnl and bsnl has provided confirmation for the same.
Reference id for the payment is phnn2001061528072085475093

Kindly look into the issue.

Thanks,
Mayur
Was this information helpful?
No (0)
Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Mar 04, 2020
Updated by dhandepp
Attached are the images,
1- BSNL portal shows 353 Rs payment pending, with the due date been passed 7 days ago.
2- Response from PhonePe regarding the transaction. (Screenshot includes reference number and the transaction Id )

Complaint comments 

Comments

This is to bring in your notice that sewer adjacent to H.No. 34, BSNL Quarters, Sector 36-A, Chd is blocked since Sunday.

You are requested to clear the same at the earliest, as very foul smell is coming and may lead to epidemic if not solved soon.

Regards,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15952
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information