Bharat Sanchar Nigam [BSNL] — Landline connection surrendered on 30.04.2019, Security deposits not yet refunded

Address:Indiranagar, Bangalore

Dear Sir / Madam,
I had a Bharat Sanchar Nigam Limited (BSNL) Landline telephone connection, Account No: [protected] (telephone no.[protected]. I have surrendered the instrument to BSNL (Bangalore East II, Indiranagar Telephone Exchange Building, Feet Road, 80 ft Road, HAL II Stage, Bangalore-560038) on 30.04.2019.

A form was then filled where my bank account was mentioned to transfer the security deposit amount by BSNL. A final settlement invoice was released by BSNL on 01.08.2019 (Invoice No: SDCKA[protected]), where an amount of AMOUNT PAYABLE: Rs. -3464.00 was indicated. I have visited BSNL Indiranagar Telephone Exchange several times, got confirmation of correctness of my bank account details and each time I was told that amount in my Bank Account will be credited in 1-2 months’ time. Two years are over, I am yet to receive the refund from BSNL.

I request the concern authorities to look into and refund my security deposit amount.

Thanks, and Best Regards
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