Bharat Sanchar Nigam [BSNL] — Money cut off but payment not successful

Address:Chittoor, Andhra Pradesh, 517325
Website:portal2.bsnl.in/myportal/transaction.do

Sir
My customer id is [protected], a/c no. is [protected], landline number is[protected]
As we are not having money, i tried to pay online today at 11.15 am. the bill amount rs.723 is cut off from atm card but message came as "payment failed".through this transaction, i lost my money. please look into the matter and see that either i receive payment bill or return my money to my bank a/c
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Dec 15, 2016
Updated by Sreenivasulu Reddy Sai Ram
Transaction id: fcdr[protected]
transaction date:[protected]
time: 11:14:41.0
phone no: [protected]
amount: 793
status: failed
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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