Bharat Sanchar Nigam [BSNL] — Movie bhavishyawani pack activated

Address:	Ernakulam, Kerala, 682305
Website:	bsnl.co.in

Am a cell one prepaid customer with number [protected]. on June 20 i send port request. on June morning i get a call from[protected] and told me that you have movie Bhavishyavni pack free .i[censored] want to subscribe for free press 9. then i press. at that day i have no balance. today i top up with 150. and they credited 20 rupees. They thoroughly told me that its a free service . now i lost 20 rupees. i talked to customer care agent for refund they told me to go to bsnl office. there are 20 kilometre to bsnl office. if i go to bsnl office i lost 30 as bus fare. please refund it or i will port the bsnl prepaid connection.