Bharat Sanchar Nigam [BSNL] — New landline and broadband connection denied

Address:

741123

I approached to BSNL Krisgnanagar and Chapra office from last 3 years for a new Landline and broadband connection. I applied also online and offline. They asked me if I had a Landline connection, I said I want to get Landline and Broadband connection. But they are denying to give a new connection for alst 3-4 years. Then what is the solution????
Please help me.

with thanks
Sukanta Malakar