Bharat Sanchar Nigam [BSNL] — not able to access email account

Address:	Mysore, Karnataka, 571301
Website:	bsnl.mail

I was holding land line connection with phone no[protected] with broadband and email id [protected]@bsnl.in connection.

On 01.04.2017 i have migrated from land line to ftth connection with the same email id assigned.

Since then i am not able to access my email id "[protected]@bsnl.in"

Several attempts to retrieve is failed and has been adviced to contact nos. Also not fetched the result.

Needs help to retrieve access to email id "[protected]@bsnl.in"

Thanks and regards
B r srinivasa.