Bharat Sanchar Nigam [BSNL] — Official

Address:

North 24 Parganas, West Bengal, 700056

Dear Sir,
I have lodge a complain on 10.01.17 regarding refund of security money of Sanjib Kumar Gupta, Ph. No : 2544 1725. after 10 minutes, I have got a phone call from [protected], she told me that ready to pay the security money i.e. Rs. 1, 745/- and asked for the Debit / Credit Card No. I told her only my Bank A/c no. We notice that you have send the acknowledge mail and a reply mail on the same day.
Please tell me is the above mentioned mobile no. of your representative and was the message from her true or false.
Please inform me or find out how she got my mobile no. and why she asked me for Debit/ credit card no.
Awaiting for your most valuable reply.
Thanking you,

yours faithfully

Sanjib Kumar Gupta.
(12.01.17)