Bharat Sanchar Nigam [BSNL] — plan change without consent

Address:Pune, Maharashtra
Website:bsnl

My land line number is[protected].
Bsnl has changed my plan to higher tariff without my consent. I have never seen them changing it to lower tariff with additional benefits for customers!
Most troublesome part is i have to visit bsnl office leaving all my work to get this plan changed back.
Please do the needful.
Thanks and regards
Umesh phadke
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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Comments

Sms is not going in prepaid for BSNL service . Please help and solve ma problem. Thanks
I recharge my bsnl account for 399 and the amount is debited from bank account but the same was not credited to my bsnl plan
I want the amount back

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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