Bharat Sanchar Nigam [BSNL] — receiving bill even after the broadband connection is disconnected

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had submitted the request to close my connection on 10th dec 2018 (Paid money for complete month). Now, jan month bill has also been generated and today only i got jan'19 month bill.
I had shifted to new location because of which i had asked for disconnection.

In attachment i have added receiving of my application, dec'2018 month payment receipt and jan'2019 month bill.

Please do necessary action.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jan 15, 2019
Updated by shiv4aaaa
Any update on this?
Jan 18, 2019
Updated by shiv4aaaa
Still No response.
Complaint comments 

Comments

For months now the signal is poor in our locality and drops drastically when indoors. It is inconsistent and unstable and often calls drop during conversation, if any.

Area: Bungalow No 33, street No 4, opposite Satya Sai Super. market, Czech colony
I am shocked to find that rs 7/ has been charged for wallpaper services which I have not opted for. Pl . Discontinue this immediately and refund me the charges levied.
Thanks.

Captions Ramachandran
[protected]
Rama 1949's reply, Jan 9, 2019
I called your help line and the person kept me waiting for more than 15mts and 2nd time 7 minutes when I lost my patience and disconnected.
My netwprk is cut without my knowledge pls help me?????

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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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