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[Resolved]  Bharat Sanchar Nigam [BSNL] — Recharge - Money debited from account but recharge not reflected

I have made a payment via the BSNL portal to extend the validity of my number [protected].
I have recharged for rupees 106. It was immediately deducted from my bank account and it has been 8 hours since then there is neither any update regarding the payment in the system nor any refund received. Please have a check from your end.
I have provided the details and screenshot below. Kindly refer to the screenshot for payment details.

Transaction id:[protected]
Email ID: [protected]@gmail.com

Kindly process the recharge or give a refund and resolve the issue as soon as possible.

Awaiting a response soon.
Recharge - Money debited from account but recharge not reflected
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Sep 18, 2021
Complaint marked as Resolved 
Aug 04, 2021

Complaint Status

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Aug 05, 2021
Updated by sreeragk
Still no updates regarding my complaint. I have not recieved the refund or my recharge is still not processed.
Aug 07, 2021
Updated by sreeragk
It has been 6 days since I made the recharge still I have not received the refund or my payment is still not reflected. Pathetic service from BSNL.
Aug 10, 2021
Updated by sreeragk
No updates from bsnl so far
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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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