Bharat Sanchar Nigam [BSNL] — Recharge not reflecting on Number

I have recharged BSNL mobile number of Rs.183 through GooglePay . Transaction was successful and the amount has been deducted from my bank account. Even after 24 hours, it is not reflected in the mobile number and still cannot make an outgoing call or sms. Wrote an email to [protected]@bsnl.co.in, but still no response. Tried to contact the customer care but call is not answering
Date of incident: 20/06/2022
BSNL prepaid reference ID:
[protected]
Operator reference ID:[protected]

Please provide a resolution as soon as possible