Bharat Sanchar Nigam [Bsnl] — refund of deposit amount as well as extra paid amount not received

 
1 Review
Surat, Gujarat, India
 Vikas Somani 20 on Jun 22, 2019
I have surrendered my landline phone number, and applied for refund of excess payment as well as deposit. I made my last payment on 20/10/2018. Eight months have been passed still no refund received. When i asked at telephone exchange about refund, they said you will receive the cheque by post within 3 months. On 22/03/2019 i again generated grievance online but nothing changed.in april'19 i called in customer care to know the status, but the way i received the answer was so irresponsible. The lady sitting on the other side was not agree to register my complain. She was insisting me to wait for one month. After a debate of 10 minutes i cut the call in frustration. Now i don't know whom to ask for this matter, because nobody is serious.

Ashok kumar somani

refund of deposit amount as well as extra paid amount not received
refund of deposit amount as well as extra paid amount not received

Complaint Status


[Jun 22, 2019] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    10680
    Pending
    0
    Resolved
    163
    phone
    +91 80 2213 3200
    location
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    Bharat Sanchar Nigam [Bsnl] - refund of deposit amount as well as extra paid amount not received