Bharat Sanchar Nigam [BSNL] — refund of security deposit for land line no.220549 (std 02528) reg

Address:

E-2 VAIBHAV COMPLEX , IRANI ROAD ,, BACK SIDE TO BANK OF INDIA,, DAHANU ROAD-401602 (WEST), DIST-PALGHAR (MAH )

I have submitted closer application on 1st sept, 2018 later on i have sent reminder several time but i have not received my security deposit of rs.2000/- eventhough my phone was dead for last six month before closer of application but no service is received but only receiving rent bill. Now i have received "e-mail from bsnl on dtd.7th july, 2020 asking account details which i have sent on their 'e" mail [protected]@gmail.com & another e - mail is [protected]@bsnl.co.in

Please look into it as since 1st sept, 2018 i have not received my security deposit. They have provided details are as under
Ref no. Mhr/co/2020/12356 billing a/c no.[protected]
Refund ref no.*re[protected] refund approved on.22.10.2018

I once again request you to look into it since oct, 2018 why they have not return the full security deposit alongwith interest payable to us. If we fail to pay they leavy the charges. Please look into it very seriously for such delay for non returning customer money in time bound. My cell no.[protected] & e-mail id. Is [protected]@gmail.com