Bharat Sanchar Nigam [BSNL] — refund of security deposit on surrendering bsnl land line, faridabad

Address:

121004

I have surrendered my telephone number[protected] and also deposited the telephone instrument in august, 2017 but as on date i have not received the refund of security deposit and my reminders to the local officials are not heard or replied.

It was also with tremendous difficulty my request for surrender was accepted by the official concerned in bsnl sector 6, faridabad. The reason for surrender was no proper action was taken by the linemen to keep the line in proper working condition for long. On enquiry, even several of my friends in the surroundings also found facing such problem. While in sector 6 fbd. Bsnl office, the official who attended me called the linemen and shouted at him but the linemen also in the same tune replied to the senior officials which shows the arrogence of the officials in bsnl. I had to run between sector 6 to sector 15 main office to complete the formalities. Had it been in any other telephone (Private) provider they would have done everything in a single counter in an air-conditioned atmosphere within few minutes. Bsnl officials are hell bent to destroy the image may be with the alliance with the private operator.

In front of the sector 6 faridabad office there is a sign in the wall which shows "invester grievences" but when i went close to it, i found it to be the toilet, and none of the officials bother to change it till then.

Viji venugopal
3127-a sector 3
Faridabad 121004
Mob : [protected]