Bharat Sanchar Nigam [BSNL] — reg. replacement of my present spoiled telephone instrument with a new one having facility of caller id

Address:Nashik, Maharashtra, 422013

My phone set is not working. I can not make out going calls and i do not also hear any ring for incoming calls. But this instrument make engage tone voice all of a sudden in night hours which disturbs us and unless we lift its receiver and place it again and again it do es not get silent. Ultimately sir, this instrument became useless. Hence i request to please replace the instrument of phone with a new instrument having caller id as early as possible.
My personal details are -
Rajhans madhukar marathe
Phone no.[protected]
Consumer id.-[protected]
A/c no - [protected]
Maharashtra
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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I made a recharge to my BSNL number, but when i call someone it says " CELLULAR NETWORK NOT AVAILABLE".
Please Tell Me Any Solution For THis ...
Broadband of[protected] is not working since last 2 months. No body's resolved the issue despite several request to the local exchange.

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