Bharat Sanchar Nigam [BSNL] — request to deactivate bsnl hungama services.

Website:

www.bsnl.hungama.com

Sir/madam,

On 19.09.2017 at 3.17 p. M. When my son tried to open his e-mail, a security risk message was flashed and a four letter code word was sent to his mail asking him to send the code to number 56677 through his mobile. Believing it to be a code for e-mail security he sent it to the given number. But, immediately he received a call from the bsnl-hungama services telling him that they have activated bsnl-hungama services on our landline-broadband. Also he received messages on our mobile telling that they have activated the following:-

(1) bsnl-hungama service entertainment unlimited (Rs.170 per month),
(2) bsnl-hungama service blockbuster (Rs.170 per month) and
(3) bsnl-hungama service gaming cafe (Rs.70 per month).

They also sent us the messages giving newly opened e-mail ids in our name and passwords to open them. But we became alert and so far we have not opened them.

We do not want these services which have been opened without our consent. We also came to know they are cheating on innocent customers like this.

So, i request you to kindly deactivate the above shown bsnl-hungama services immediately and also please refund us the amount that has been charged on account of this on our bill.

Our land line number is:[protected].

Thanking you,

Yours sincerly,
Anitha. H.