Bharat Sanchar Nigam [BSNL] — Sharp practice by bsnl to trap consumer in agreeing to pay for products

I got a new sim card from bsnl. As soon as put the card in operation, bsnl a flood of "buzz" started flowing for services at some cost. Why do i call it sharp practce?
A) the message appeared on the screen in english - which many cannot understand
B) for "ok" it asked to press the button which is normally used to see options, i. E. If one reacted by pressing the key which is the default key for options bsnl takes it as ok for the payment
C) by not giving the route for ok via an intermediate step of options, bsnl sets a trap for the new users. As a fair practice the route for an agreement to pay be at least a two step process via options etc.
Thanks
Was this information helpful?
No (0)
Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi
I have lost my Handset @ nearest market on[protected] [protected] I already lodge a complaint at police station on 10-12-16. Copy of complaint is shared I request to BLOCK my Sim Immediately to avoid unnecessary use of somebody.
Regards
Abha Harit
User of Connection

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15952
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information