Bharat Sanchar Nigam [BSNL] — stopping service without prior information

Address:

Vadodara, Gujarat

Der sir / madam

I am using bsnl 395 plan according to plan there is 60 days calls and data service but they suddenly stomped service without information. But when i inquired they are telling companies black out day for two days for depawali festival. But when i inquired for this plan ie 395 they didn't tell this not going to work in black out days and they didn't mentioned in terms and condition and i'm getting useless response from customer service center. Even though such black out day is there they would have informed me earlier i would have planned for somthing