Bharat Sanchar Nigam [BSNL] — Unable to port my number from BSNL

Hi,
I've been trying to send port request for the past few weeks, and sending port SMS to 1900 from by BSNL number.

Everytime I'm getting a message like
“ Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”

I had called customer care and no response has been received yet
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
May 24, 2021
Updated by Kiran Poduval
No update yet as I'm still getting the same message while trying to port
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