Bharat Sanchar Nigam [BSNL] — unable to unsubscribe dil dosti chatting service

Vishalakshi Ramachandran

Address:

Bsnl, 560075

I never subscribed for dil dosti chatting service but every 3 days 3 rs is being detected from my account balance. I have tried multiple times to unsubscribe as instructed in the message i received — "dear customer, your pack dil dosti chatting (54000*) is renewed with rs 3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree)."
Both messaging and calling the toll-free number does not work.
Please help me unsubscribe this service.

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.