Bharat Sanchar Nigam [BSNL] — Wanted a new connection of phone and Broadband

Address:

BSNL Office Puttur, karnataka

Since the pandemic I have got to work from home and was willing to install new landline connection to get the broadband. Hence, been to BSNL office and was asked to have a word with the JTO at BSNL office, Puttur, karnataka. Had a word with him and he seems a traitor who is lazy enough to work and provided me a line mans contact number to check with him if he can install the new connection around my place. Well, I rang to the line man and he says he can do it but lot of wire might be the requirement for the hour and asked me to have a word with the JTO again which I did today and he was so rude on the call that he says that there are already existing customers complaints which needs to be cleared first and then we will look into any new connection request. So I asked him to let me know the timeframe which they needed and he says in a rude tone that he cannot give any sort of time and just ask me to callback after week when I insisted to give me a time frame. I really feel these lazy buggers have grown roots to their chairs and sitting on the doing absolutely nothing. The BSNL management should pull each of such goons out of the job to really grow in a linear motion.