Bharat Sanchar Nigam [BSNL] — wrong billing information.

Address:

147001

Respected sir/madam
This is my 2nd complaint on the same subject. 2 weeks before i have registered a complaint against bsnl but no one contacted me yet.
My name is gulab singh i have brought a broadband connection from bsnl, the plan is of 249 per month (1mbps/250gb limit). My bsnl number is[protected]
. While buying connection from local bsnl exchange darola (Near my village), the technician told me that i have to pay rs.500 for security fee and 249 (+ taxes) each month. I have paid the security fee. After using 15 days of internet i got bill amount of 1396.40 inr. I have only used 40gb data. I have brought modem/router separately which cost me rs.2000. So many times i have asked the customer care nobody really given me clear answer. This is the worest service i have ever seen. After 1 month my line is got disconnected and the bills are keep coming the next months bill is 1693.00 inr. It is huge amount to pay for bill i have already paid 2000 for router.
The no. Of exchange is[protected] from where i brought this connection. I have not used a byte of internet aftet 1 month buying connection (Because of disconnection).
My bsnl account no is: [protected]
Phone number:[protected]

You are my last hope, i hope you help me.
Total payable amount getting increased even after disconnection its 1836 inr. I dont know which type of hidden cost is i have calculated 1089 inr. I have used the internet for only 1 month. I request you to take hard action as possible, for fooling the people. I live in village, i am a student of engineering my father is a farmer. Hope you help us.
Last time i contacted in the exchange the technician told i will try to return your extra payable rupees. Please take hardest action possible.

Why should i pay extra fee or rent. I have used internet only for one month. So i can only pay rent of one month only. Hope you help me out.

Thank you
Gulab singh
Contact: [protected]
Village darouli, distt. Patiala (147001)