Bharathiar University — about bharathiar university's poor students service in degree certificate enquiry section

Respected sir/madam, i am a outgoing student from this university 'affliated college. I wouldn't get my pg degree certificate (Faculty of science) after im done all procedures to get my certificate in univesity. But i dont get my certificate after 4 months. So i m directly contacted ur degree certificate enquiry, but their service is so bad sir, they didnt give us a time to ask or tell any about it, before we ask they will cut the phone call sir. Its request you pls.. Provide us good behaved person on these departments otherwise it will spoi ur university s reputation also. I will expect from ur side would redress this complaint. Thanking you