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Bharathiar University — they prepared transcript certificate without signing

My name is rahul m, i have applied for transcript certificate for my canada visa process at 9th feb 2018. They said 15 days is period to get the certificate but after long time no response from their side so i called you in 01 mar 2018 and they said everything is ready despatch you in two days, again today they are saying simply signature is missing in certificate so wait for two days again.
They are providing any certificate without verification and doing as very careless.
I have to submit this transcript certificate before 3rd march 2018, really i don't know what to do why this much irresponsible they are.
Sir please take an immediate action against it.

Thank you

Complaint Status

[Mar 02, 2018] Bharathiar University customer support has been notified about the posted complaint.
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    Bharathiar University Phone
    +91 42 2242 8111
    +91 42 2242 2203
    +91 42 2242 8114
    Bharathiar University Address
    Bharathiar University, Coimbatore, Tamil Nadu, India - 641046