BharatPe — BHARATPE CLUB MEMBERSHIP cancellation REQUEST

Address:

793 MAIN GANJ GHANTA GHAR

BHARATPE CLUB MEMBERSHIP cancellation REQUEST,
we raised the request to cancel this service as raised by mistake due to multiple ads the amount 1499 is deducted from our account registered with [protected].
We tried to call on Merchant support number on the same day but there is some server issue on the number and call is disconnected every time .
We raised the request again by Ticket number 10408263/10479540, but customer support shared that we raised this issue to senior executive and get the money back and still no support is provided from the bharatpe for this issue resolution as they are saying we will not refund the amount.
It is requested from the Consumer forum that we need our refund back on Priority.