BharatPe — Credit card complaint

Address:

HMV duppattas Shanti Nagar near dycus road center

My name is anjum my mobile number is [protected] I'm using Bharat pe last six months idid a credit card transaction last month August 3rd txn I'd 18088944 transaction was failed my amount deducted from my card i make complaint they said it will refund 8working days it's almost one month it's not refund now I'm getting msgs repay your bill, I'm contacting to to customer care from last 15days it's connecting my call now what to do