BharatPe — Not provided my refund

Hello sir my name is sumit and i use bharatpe on my [protected] bharatpe give me 5000 credit limit and i have used 1292 rupees on amazon and my bharatpe credit limit was blocked and i pay all my due and after i pay my due my amazon transaction was refund but my transaction credit to bharatpe credit balance and my balance was blocked i raise a complaint in bharatpe they told me wait 25 jun 2022 but since nobody call me and my money also not credit to my account