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Bharti Airtel — dth

I have called airtel tv customer support on sunday 18th march 2018 arround 6:30 pm. And asked for a upgrade in normal set top box to hd set top box. I was told the charges will be rs.350 only. I confirmed twice the price. I asked whether they can send the engineer on sunday, they said for that i need to call on saturday for that. Today when i called to raise the request i was told the price will be 599. How can the price increase by 250 rupees in 19hrs only? Or they do this to everybody whom they finds interested in upgradation. Do they think us we are helpless that we have already taken airtel and now changing into a new server costs us more so they can cheat us in any way?

- suparna dutta
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Mar 19, 2018

Complaint Status

Airtel customer support has been notified about the posted complaint.
Complaint comments  5 CommentsShareTweet


Airtel website not working when i try to pay my pot paid bill. I have tried this website from 07th March 2018 for so many times.

I lost my mobile. later i got the new post paid sim, but it is not activated for 4 days. in between i swapped the sim 3 times. no hope for me.

will i get new sim get activated or go for other network
I’m very disappointed with Airtel network... internet connection is too weak I can’t search anything bcoz ur Airtel network server is always down 😑😑😑😑
Respected Sir,
I want to unblock my airtel payment bank account.
I'll be highly obliged if you please unblock my Account ASAP.
Thank You.
I have made to pay 2600 rupees and I have submitted documents to convert to prepaid, but still even nearly after a month my sim is not converted to prepaid. airtel is over charging as well harassing by delaying the conversion to prepaid

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