[Resolved] Bharti Axa — agent gave me wrong information and make my policy.

darvinder

from Basi, Punjab

Address:

VPO DUTTAL, Patiala, Punjab, 147105

Sir, agent make my policy of secure income plane of 50000 thousand by broker.. Yearly policy pay for 10 year. He give policy and prefer me loan. Of 1000000. He ask me loan done in 30 days. After he ask me your policy you surrender in 30 days if loan not ok but according to rule policy surrender in 15 days because my policy is not online after 30 days he ask me in your loan has error. Please refund my amount.. Of 50000. Policy number is [protected]

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Nov 14, 2019

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

Bharti AXA Customer Care's response Dear Darvinder, we understand how inconvenient this could be and sincerely apologize for the same. Thank you for sharing the details. We note that your case belongs to Life Insurance. We have shared your concerns with the Life Insurance team, who will assist you further.