Bharti Axa — auto policy not renewing

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My name is Kushla Nand I paid Rs.1752 through Payzp on 07/02/18 for my scooter no UP-16-BH-0450 and my policy expire date is 14/07/18, but I didn't get my policy as of now. I called several times in customer care but they just forward my request to other departments but they didn't solve my problems now today is last date of my policy So how can I ride my Scotty without insurance policy. So I request you to please help me for taking my policy. My phone no. Is [protected]
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